Customers for life

I went on a sales call yesterday to Wynstone Golf Club http://www.wynstone.org/, a prestigious golf community in North Barrington, Illinois.  When I had originally received the email from the potential customer I thought the name sounded familiar but didn't think much of it as I meet thousands of people a year that purchase Phantom Screens.  As I arrived and began to talk with the potential customer I also thought that he looked familiar but couldn't quite place it.  When I asked how he heard of us he said, "I just moved up here from Dallas and I had Phantom Screens and I loved them!"  That was it, he was a previous customer of mine!  I told him that I knew him as I had just moved up to the Chicago area to start Midwest Screens late last summer after I had been the General Manager of Next Century Screens, the Phantom Screens distributorship in Dallas.  He then recognized me and went into his office where he retrieved the color samples that I left him 2 years ago along with a copy of his paid invoice from his Dallas home with my signature on it!  I love stories like this as I used to stress to our sales people that in my reports I was finding that 65% or more of our customers were coming from referrals.  Our customers have such a positive experience with our company and product that they become customers for life.  In this case we literally had a customer follow us 1500 miles to purchase our wonderful Phantom Screens.  See them today at www.phantomscreens.com

Phantom Screens to be a featured advertiser in Garden Design Magazine

If you love the outdoors and gardening then your world is about to get a little more exciting in the next few weeks and months.  Chicagoland is supposed to have high temperatures in the 50's this week and that means you are starting to think about the spring thaw and getting back into your treasured outdoor spaces.  Phantom Screens is also anticipated the arrival of beautiful spring and summer weather as we allow access and enjoyment to those areas with our retractable screens.  Phantom Screens are there when you need them and retract back into their protective housings when they are not.  Now is the time to have the doors that lead to your beautiful outdoor spaces screened with Phantom Screens.  Our screens are barely noticed and they bring the outdoors in without the pests and insects.  As the distributor for Phantom Screens in the greater Chicago area and Southeast Wisconsin, Midwest Screens is here to serve you.

Check out video at www.youtube.com/midwestscreens to see our screens in action.
Visit www.GardenDesign.com for great ideas for the upcoming season.